Update 4/02/20 – The Ohio “Stay at Home” order has been extended to May 1. All Cybervise functions will stay in remote offices at least until May 1. Our support hours are still the same. We are answering calls remotely. Continue to send all your requests to firstname.lastname@example.org. Feel free to just send an email saying “I need someone to call me.” We can call you.
Cybervise Phone Support Hours – 9am – 4 pm EST Monday-Friday
If your website is down!
Do not wait for Cybervise support hours, contact your website hosting provider immediately.
Support Phone Numbers for common website hosts:
Zimcom – 513-231-9500
GoDaddy – 480-505-8877
Blue Host – We recommend using the “Live Chat”. Go to www.bluehost.com and click “live chat” in the top tool bar.
How do I make a support request?
We have many options for submitting a support request:
- Call us. 513-510-4962
- Email email@example.com.
- Submit a Support Ticket – use the form below to submit a request directly to our Support Ticket Queue
Submit a Request Direct to Cybervise
We turn around requests within 2-business days. Priority is given to our Maintenance Plan customers in our Queue. To avoid delays in completing your request, try not to email Cybervise team members directly.