Update 3/26/20 –  All Cybervise functions have been moved to remote offices due to the  Ohio “Stay at Home” order.  Our support hours are still the same.  We are answering calls remotely.  Continue to  send all your requests to support@cybervise.com.  Feel free to just send an email saying “I need someone to call me.”   We can call you. 

 

Cybervise Phone Support Hours – 9am – 4 pm EST  Monday-Friday

Call 513-510-4962

 

If your website is down!

Do not wait for Cybervise support hours,  contact your website hosting provider immediately.

Support Phone Numbers for common website hosts:

Zimcom – 513-231-9500

GoDaddy – 480-505-8877

Blue Host – We recommend using the “Live Chat”.  Go to www.bluehost.com and click “live chat” in the top tool bar.

 

How do I make a support request?

We have many options for submitting a support request:

  1. Call us.  513-510-4962
  2. Email support@cybervise.com.
  3. Submit a Support Ticket –  use the form below to submit a request directly to our Support Ticket Queue

Submit a Request Direct to Cybervise

We turn around requests within 2-business days.  Priority is given to our Maintenance Plan customers in our Queue.   To avoid delays in completing your request,  try not to email Cybervise team members directly.